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Shipping policy
Thank you for shopping with The Gadget Galaxis! We aim to provide you with the best shipping options, no matter where you are located. We offer shipping worldwide, and strive to ensure that we provide the highest levels of responsiveness to you at all times.
Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping (United States)
- Standard Shipping: Estimated delivery within 3-5 business days. $5 flat rate.
- Express Shipping: Estimated delivery within 1-2 business days. $15 flat rate.
- Free standard shipping on orders over $100.
International Shipping
- Standard Shipping: Estimated delivery within 7-14 business days. Rates vary by destination.
- Express Shipping: Estimated delivery within 3-7 business days. Rates vary by destination.
Please note that delivery delays can occasionally occur due to unforeseen circumstances or issues with the carrier.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
The Gadget Galaxis is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
The Gadget Galaxis is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Lost Packages
If your shipment is lost during transit, please contact our customer support team immediately to initiate a trace with the carrier.
Returns Policy
Please refer to our Returns & Refunds Policy page for detailed information about options and procedures for returning your order.
Contact Us
If you have any questions about our Shipping Policy, please contact us at:
- Email: thegadgetgalaxies32@gmail.com
- Phone: +260764349756